updated resume
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@@ -10,14 +10,14 @@
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"title": "Service Activation Technician III",
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"company": "Cable One",
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"featured": true,
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"description": "Led the activation of complex Ethernet services, ensuring high standards of quality and performance. Collaborated with cross-functional teams to enhance service delivery processes and improve customer satisfaction.",
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"description": "Led the activation of complex Ethernet services, ensuring high standards of quality and performance. Automated CPE configuration processes to enhance efficiency and reduce activation times.",
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"time": "April 2023 - June 2024"
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},
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{
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"title": "Service Activation Technician II",
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"company": "Cable One",
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"featured": true,
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"description": "Managed the activation of Ethernet services, focusing on efficiency and reliability. Played a key role in troubleshooting and resolving service issues to maintain high customer satisfaction.",
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"description": "Managed the activation of PON, HFC, and SIP services, focusing on efficiency and reliability. Played a key role in troubleshooting and resolving service issues to maintain high customer satisfaction.",
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"time": "July 2020 - April 2023"
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},
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{
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@@ -5,5 +5,5 @@
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"shortname": "JOL",
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"linkedinUrl": "https://linkedin.twk95.com"
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},
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"resumeUrl": "resume/jesus-main.pdf"
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"resumeUrl": "resume/jesus.pdf"
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}
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